Business owners are confronted with employee scheduling challenges daily. From general availability and last-minute shift replacements to the many constraints that come with hiring part-time employees; scheduling complications are quite common when working in the hospitality industry. However, SPARK’s new staff scheduling feature, which is coming soon, keeps hospitality businesses up to date and makes these issues non-existent!
What is staff scheduling?
Staff scheduling creates order and a flow to hospitality businesses. Everyone knows when and what areas they’re supposed to work in, allowing them to focus on their job.
Staff scheduling provides a single solution to manage the venue’s scheduling-related hospitality business needs. This feature manages it all
- Availability
- Leave
- Labour cost management
It is a web-based application, in which managers and owners can access information or update it from anywhere on any device.
How can Staff Scheduling benefit your business?
One recent study found that managers devote a minimum of two hours to schedule building each week. But on the high end, some managers admit to spending as many as 12 hours a week on schedule building. That’s a lot of time that could be better spent focusing on other tasks like training and developing your employees.
Staff scheduling can benefit hospitality venues by:
- Reduces labour costs
Having all relevant data displayed within the same scheduling interface makes it easier to factor in the various costs and make educated business decisions accordingly.
- Frees uptime
Hospitality managers don’t have to make lots of calls, chasing staff, dealing with cancellations, constant texting and shuffling employees schedules as they are created automatically. This also improves employee engagement, motivation and cooperation, by offering an online app, restaurants can please both the employee and management. All parties can easily view their schedules and submit availabilities through their phone, tablet or computer.
- Performance reports
Using staff scheduling hospitality venues can look at performance reports that staff members can break down, highlighting individuals that are performing well. Offering rewards in return for exceptional service is a great way to incentivise employees and show commitment to acknowledging staff members that are making a real difference.
Roles and permissions
SPARK’s staff management sector of the back office, has a roles and permissions feature where managers and owners can set specific permissions to certain members of staff which can easily be edited. Restaurant owners can easily check staff’s progress and which member of staff is accountable for which action.
For example, as a restaurant manager, you would have different responsibilities such as creating a rota for your restaurant whereas the chef’s responsibility would be making sure the food is cooked to perfection! A bar member of staff’s responsibility would be making sure people get their drinks and taking payments, whereas the foodservice staff’s responsibility would be making sure food was delivered to the correct table on time. After all, you don't want the waiters to tell the chefs when to work!
For more information check out our website!
What do staff have access to?
Staff can send their availability, leave requests and view their calendar through the online app. Once a manager has approved them, the schedule is updated automatically. This is accessible at all times by all employees via mobile and email which is updated in real-time. This digital schedule dramatically minimises the risk of shift conflicts, misunderstandings and poorly staffed operations.
Through SPARK’s staff scheduling they have the option to pick up more shifts. Staff can also clarify their unavailability, for example, university workdays or holidays. This feature gives staff more clarity with their managers and allows them to book time off in advance. Staff can request leave from customisable dates and reasons why, this will notify managers.
SPARK’s new Staff Scheduling feature on the Cloud HQ!
Creating schedules, however, doesn’t have to be as chaotic a task as it often is. Using staff scheduling can save up to 80% of admin time. Thanks to SPARK’s new staff scheduling software coming soon, managers and hospitality business owners can access the tools they need to manage their schedule and their hospitality business more efficiently.
SPARK’s staff scheduling software shows a timeline view of your staff members shifts, their starting times and finishing times which managers can easily edit. Restaurant managers can view by day, week and month which is simply displayed making it straightforward to organise shifts.
Having staff scheduling as a digital process makes it more reliable for staff and management to keep everyone up to date. Our Staff scheduling software sends emails and keeps people updated in real-time. Which is much easier than having to use paper and pen where shifts could easily get lost.
Check out our socials to see updates on when our staff scheduling feature will be released!
