Nowadays, EPoS systems are so much more than a point of sales device. The range of options and time saving techniques in one place is greater than ever. If a hospitality business doesn’t have an up to date setup, they will be missing out on all of the cost saving benefits.
Inventory management
Inventory and stock management for hospitality venues are very important for providing great service and satisfaction. Traditional methods have many issues when it comes to keeping track of inventory.
Stock Reports - dead stock.
Accurately recording the amount of stock available can be difficult and time consuming for businesses that do this process manually. Finding misplaced stock, managing stock that's passed its sell by date, and actively trying to replenish stock without double ordering requires a lot of communication amongst staff, but still doesn't eliminate the risk of human error. Thankfully with modern EPoS solutions it's now possible that stock management is done automatically as products sell, updating in real time so businesses will always have an accurate and up to date view of what's available. Custom set par levels are colour coded to notify staff when stock is running low as well as the ability to amend and correct delivery invoices, eliminating the risk over-ordering or under-ordering.
See how well a product is doing
An EPoS that keeps track of stock can give data on many sections of hospitality venues as well. See which stock is being ordered by a lot of customers and see which dishes are most popular or which ones could do with changes. Mix this with our terminal CSI function to get detailed information about which dishes and products are the most popular.
Food waste
The amount of food wasted by restaurants in spoiled goods accounts for 21% of the overall food waste. This can be avoided by having optimised methods of ordering stock. By automating the inventory orders ,businesses don’t need to worry about having too much supply at one time or not having items when they need them. While reducing the amount of food waste hospitality venues have, it is worth also looking at how they can reduce paper waste with orders.
See how you can go paperless with our KDS system!
Automation
A great EPoS will save time and money. Many areas of day to day running can be improved, all while being cost effective. Orders coming through can be automatically sent to the back office, nothing is missed and no time has to be spent at the end of the day tallying up data and making sure it aligns. This saves hours in labour costs and no extra long days sorting out paperwork.
Cloud based
Where information is stored is just as important as how. Hospitality businesses should look into modern techniques, the Cloud is a commonly preferred method. Cloud storage is more secure than having all information on a physical computer. Data is automatically synced and backed up, it can't be stolen or destroyed.
End of day reports
All transactions made throughout the day can and should be tracked. An EPoS that is fully integrated can make sure end of day data is presented when it's wanted and where it's wanted. Traditional methods often fall short when it comes to reporting. Businesses would have their receipts and transactions in paper form, then have to transfer this data to a separate spreadsheet. Modern EPoS systems grant hospitality businesses the ability to automatically generate an end of day report.
Find out how end of day reports can speed up your day to day running!
Staff training (Staff permissions)
One of the most time consuming areas within a hospitality business is getting staff trained, this time can be reduced with a modern EPoS. The user interface should be simple to use and highly effective. An integrated system can speed up staff training so that instead of being done in hours, it could be done in minutes.
There are also no worries about what new staff members can and can’t access within the system, SPARK’s software allows hospitality owners to fully customise the permissions of all their staff.
Human errors
People often make mistakes, it is in their nature, however steps can be taken to minimise this. Within a hospitality venue, all pieces of equipment can be linked to sync seamlessly with the Cloud. By making each step of the system automatic, there will be very little room for human error. With a great handheld device businesses can automatically take payment without having to manually type in prices.
Reduce staff theft
Staff members taking money out of tills is something all hospitality venues need to be aware of. In 2019 there were over 9500 + cases reported in England and Wales. It is suggested that this mainly came from manipulating the amount due and staff granting discounts to friends and family. Having an automated payment system, alongside staff permissions, means that changing the amount due and discounts can be controlled entirely in the back end, making these sorts of negative transactions impossible.
SPARK has an all in one solution in an EPoS. Not only can you take all transactions automatically, you can have these time saving add ons in one place.
Automatic staff shift management - Our terminals can automatically clock in your staff, record breaks and calculate total hours worked, recording it in the back office. No more manually counting hours or staff forgetting to sign in.
CRM - Our EPoS system comes with a basic CRM (customer relationship manager) allowing customers details to be stored to help deliver a more personalised service and save time. Optionally you can get an advanced CRM bolt on which allows email marketing and custom loyalty programs to be created.
Reservations - Reservations can also be taken directly into the system. No third party software needed.
SPARK also has a lot of integrations built in with other companies. The latest of these is with Xero, an accounting software. This allows your hospitality business to share their end of day reports automatically with their accountants. Saving time having to sort out and send documents.
Cloud Based
We work on a cloud based system, all data is automatically synced and stored on a remote server. This also means you can view your information any time, anywhere with an internet connection. So, you can view day to day reports from the comfort of your own home.
Talk to us today to see how a SPARK EPoS can improve your business!