After lockdown ended, many restaurants and hospitality businesses have reopened and saw the return of customers. But when customers go out for dinner they may notice a slight difference in the dining experience. This difference would be the amount of staff that are coming back after the lockdowns, it would seem that there are fewer service staff in every venue.
The reason staff aren’t coming back to hospitality businesses is due to the working conditions. Staff often find the long hours, combined with tedious labour, difficult to go back to as many of these roles are also paying minimum wage. Getting skilled staff has always been a challenge for hospitality and it only got worse after the pandemic. Many of the previously skilled staff looked into other jobs during the furlough period and got skills in higher-paying sectors. Many of these people won’t return to hospitality.
“How do we solve the staffing issue?”. Training takes too long and paying more money isn’t feasible.
“Is there a way to improve the efficiency of my current staff?” Working long hours is causing burnout and fast turnovers of staff.
One solution to this problem is the use of new hospitality robots. We have recently partnered up with Pudu robotics to bring robot waiters to the UK market. These robots have been specifically designed to do the tedious jobs around the venues, Staff have more important tasks to be doing. The wide range of robots can assist in every aspect of hospitality. These robots can deliver meals directly to tables, lead customers to their tables, interact with customers, and even clean and disinfect large areas.
BellaBot is a premium delivery bot designed specifically for taking dishes to tables and leading customers to their seats. BellaBot has the charm factor on its side for bringing customers into a venue. Robots are a new dining experience for UK customers so bots are guaranteed to bring in more customers. Not only can these bots reduce the strain on staff members, but Bella is also capable of all-day running with long-lasting, easy to replace batteries. This all-day service is a great way of assisting staff members with more deliveries during the day.
KettyBot is a delivery bot that has a large inbuilt front screen. Ketty can sit in front of a venue and entice customers to come into a venue by communicating with them. Then they will escort them to a table inside. The advertising screen is extremely versatile in its uses for hospitality. While cruising around a venue, Ketty can show more menu items to customers or any ad an owner chooses. A smart way of getting extra local advertisement easily.
HolaBot is a Heavy-Duty bot for hospitality. Hola’s speciality is taking large amounts of dishes from the tables to the dishwasher. With a 60KG capacity, Hola reduces the strains on staff members that are usually carrying around large amounts of dishes from back and forth all day. If a staff member needs to call over the HolaBot then they can call it over with its paging system. Table turnover can be increased with the increased speed that tables are cleared.
Many countries around the world are using hospitality robots to increase their efficiency within a venue. Now they are available in the UK. SPARK is the official primary distributor of Pudu Robotics in the UK. The hospitality market in the UK can increase and improve upon previous levels with the inclusion of robots.
