Hospitality businesses will be reopening soon. It is vital to take action with all the changes and preferences customers have developed. For this we suggest implementing a great MPoS device into a venue to maximise sales and safety when reopening.
What is an MPoS?
Simply put, an MPoS (mobile point of sale) Is a tablet, smartphone or wireless device that can take payments. Having a mobile register that staff can carry around a hospitality venue can provide many benefits that will be vital for reopening later this year.
Why do companies need an MPoS?
The hospitality industry and payments are rapidly evolving, businesses and venues need to keep up to date with these areas in order to continuously provide the best service possible. MPoS systems are cheap and convenient alternatives to only having a desk terminal within a restaurant. Having the option for staff to take payments anywhere increases efficiency and makes day to day running smoother.
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Hospitality venues.-Queues, Space.
Hospitality venues are going to be busy.Before fully reopening on July 4th , businesses with outside areas will be able to start accepting patrons from April 26th. For many businesses it is still a far cry from normality, so its essential businesses make the most of the space within the venue to keep everyone safe whilst still maximising efficiency.
One of the major benefits of a hospitality business is how adaptable they can be. When using a mobile PoS device, staff no longer need to carry notes on paper or even deliver to the kitchen. Reducing the amount of paper used helps save the environment as well as bringing costs down daily. As well as reducing waste, Staff no longer need to take endless trips through a hospitality venue. Normally to get an order to the kitchen, the staff must first walk to a table then walk to the kitchen and then walk back to the main service area to continue taking orders. An MPoS device which can process both orders and payments can eliminate trips back to the kitchen by more than half!
SPARK’s ecosystem is wirelessly integrated with each other. Orders taken on the device are automatically sent to the kitchen for the chefs to view on their KDS. Waiting staff can simply walk from one table to another taking orders. This system limits touch-points between all members as well as negating any human errors that could occur during the process.
Online wallets.
Payments are changing globally, more and more people are using cashless methods to pay for goods and services. Not only via the use of credit and debit cards, but people are also using digital wallets to pay more often. A great MPoS system can actively communicate with the back office while being able to accept many forms of payment.
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Cloud storage -WiFi .
At the end of the day, hospitality venues used to take hours to count all of the money they received and process the information manually. Modern MPoS devices can automate long tedious tasks. With a wifi connection, all transactions made are automatically synced with the back office.
Employee retention
A great, easy to use, mobile PoS system can increase the retention and overall happiness of staff. Employees who are using outdated technology are 750% more likely to be frustrated at work. Ensuring staff are happy and able to work efficiently, creates a greater sense of unity within a workplace as well as improving customer satisfaction.
Modern MPoS systems have the capability to fully integrate many functions seamlessly. SPARK MPoS has the inbuilt ability to apply customer’s loyalty rewards, promotions and discounts to every order.
Economic uncertainty.
It is no surprise that we are all moving into a time of economic uncertainty. Hospitality businesses have particularly been hit hard by recent events. Moving forward it is important to keep trading regardless of how limited it may be. By implementing an integrated MPoS system, hospitality venues can continue to efficiently restart their business with ease. Small businesses can run all their payments through this without the need to make space for a large bulky terminal. And large businesses can have majorly reduced queueing, allowing for a safer dining experience.
How SPARK does it.
SPARK has a variety of handheld devices perfect for any size hospitality business. Being fully integrated and very easy to use, our handheld device is designed by experts to make sure running a venue is as efficient and simple as possible. We’ve made sure all our handheld devices have the features you need to stand above competitors. Use SPARK’s all-in-one handheld device to maximise efficiency when you reopen.