At SPARK, we're excited to introduce our latest innovation – the Kiosk Express. You might be wondering, what sets the Kiosk Express apart from our traditional SPARK Kiosks like the Kiosk Pro and Kiosk Mini? Well, it's a desktop device designed for self-ordering that is not only smaller and more affordable but also more efficient without compromising functionality.
We wanted to create a product that offers affordability and convenience for businesses like cafes, where space and budget constraints often limit access to advanced self-ordering systems. Recognising the unique needs of smaller establishments, we set out to develop the Kiosk Express, a solution that goes beyond the conventional. Here's what this new technology can do.
Compact Design
The Kiosk Express presents a sleek and compact design, setting a new standard for space efficiency. Its hardware, smaller and more cost-effective than our K2 Pro and K2 Mini, positions it as the ideal and budget-friendly solution for smaller businesses, such as cafes. This thoughtfully designed self-ordering system not only enhances your operational space but also caters to the specific needs of smaller establishments, making innovation accessible without compromising on functions.
Enticing Display Screen
We aimed to create a display screen that captivates customers, encouraging them to place orders through the Kiosk Express. The display can showcase a slideshow of your most visually appealing food and drinks, offering customers a tantalising preview of what your business has to offer.
The inclusion of a clear logo, business name, and a strategically placed "Start Your Order" button ensures an intuitive and inviting user interface. Moreover, we understand the importance of providing additional information, such as accepted payment types and language options, directly on the display, ensuring customers have all the relevant details at their fingertips.
Simple Navigation
In perfecting the customer experience, our prime focus was easy navigation, a simple order process, and minimising order abandonment. Recognising potential issues, we streamlined the Kiosk Express interface.
To address this, we introduced clear product cards with large visuals and concise information, simplifying the decision-making process. Furthermore, we implemented an easy-to-navigate categories bar, allowing customers to scroll through options seamlessly. These enhancements ensure a hassle-free and visually guided navigation experience, making the Kiosk Express not just a self-ordering solution but a user-friendly delight.
Product Customisation
Tailored for quick-service businesses, the Kiosk Express streamlines the order process by offering customers a simplified and intuitive product customisation experience. Built with user-friendly features, customers can effortlessly click on an item and personalise it according to their preferences.
The customisation process is designed for clarity, ensuring an easy navigation flow. With a focus on reducing errors to an absolute minimum, customers can confidently modify their orders. The Kiosk Express facilitates quick decision-making and empowers customers to tailor their selections seamlessly, enhancing the overall efficiency and satisfaction of the ordering process.
Effortless Checkout Experience
In our ongoing commitment to optimise the customer experience, our attention turned to simplifying the checkout process. We aimed to make it a straightforward and efficient final step for our customers.
Customers can now easily review a concise summary of their order before proceeding to checkout. Additionally, we've introduced features such as the ability to add a tip, redeem a voucher, and include any special notes for the kitchen. To enhance the customer experience further upsells are strategically presented, promoting additional products that complement their selections. With these enhancements, the Kiosk Express ensures a seamless and customer-centric checkout experience, where convenience meets the final touchpoint of a satisfying transaction.
Big Things Coming
Keep your eyes peeled for our upcoming updates! We're working hard to provide you with the tools to manage your business efficiently. A sneak peek of what's to come includes:
- All-New Voucher Store Website
- Refreshed and improved design of our Mobile Apps
- Customisable Colours and Personalisation for SPARK Products
With the Kiosk Express, we're not just introducing a product; we're introducing a new era of compact, self-ordering brilliance. Stay tuned for a transformative experience that's tailored to meet the unique needs of your business.
If you're interested in finding out more about our Kiosk Express then book a demo! A member of our team will talk you through the product to see if it's a fit for your business.
