SPARK EPoS recently announced it's collaboration with Cosmo World Buffet as their hospitality technology provider. Starting with their newly opened Glasgow location, SPARK will provide Premium Delivery Robot BellaBot, Delivery & Reception Robot KettyBot, and Heavy Duty Transporting Robot HolaBot.
In a move that is set to reduce staff shortages and improve customer service, Cosmo have added robots to their staff. At their St Enoch, Glasgow location, food and drinks will be delivered straight to the customers table with the premium delivery robot called BellaBot. Bella will carry food on trays which will light up when Bella arrives at the right table, Bella will then tell the customer which tray to take food from then move onto its next table location. Other great features include BellaBot's Birthday mode, if a guest is registered with Cosmo then Bella will manoeuvre to the guests table with a cake whilst singing Happy Birthday.
Cosmos' next new addition is delivery and reception robot KettyBot. Ketty will be used to escort customers to their table and any other locations such as the toilet or exit. The key features of Ketty is the ability to recharge itself at a docking station and its large front facing advertising screen which can be used to advertise delicious menu items, restaurant offers, or even local events/information.
The final addition to Cosmos new staff is heavy duty transporting robot HolaBot, the robots main function is to carry heavy loads of plates from tables to the kitchen. Using a robot instead of staff to complete this exhausting task reduces staff injury whilst giving the staff more free time to spend with customers. Staff can communicate with Hola through a smart watch via a pagering function, with just the press of a button staff can summon Hola to the table they're at. The staff member will then load Hola up with the dirty dishes then send it to the kitchen to be unloaded. Or in Cosmos instance, Hola can be sent out with clean sparkly dishes ready to be unloaded at the buffet stations.
SPARK EpoS first introduced robots into its business in September 2021 when its partnership with Pudu Robotics began. SPARK originally focused on providing technology solutions that improve automation within hospitality and ultimately help businesses run more efficiently. SPARK EPoS provides a variety of products that can fit any type of hospitality business, a simple EPoS solution for the smaller businesses or a full software package with bolt ons like CRM and Staff Scheduling for those bigger businesses. Products are designed by hospitality professionals for hospitality professionals.
With this innovation, SPARK is leading the way in hospitality automation for the UK market. Thanks to their partnership with Cosmo, you can now enjoy your meal without having to wait for a server!
As of February 21st 2022, Cosmo has now opened its 19th restaurant in the UK in St Enoch, Glasgow. Cosmo World Buffet provides delicious and authentic food inspired by the best five-star hotels in the world. The buffet style restaurant elevates the buffet concept and provides over 150 different dishes from across the world. Since opening in 2003, Cosmo has expanded throughout the UK and Ireland as customers embrace global dining and flavours from all corners of the world. From families and foodies to couples on a date night and big groups, Cosmo has something for everyone.
Cosmo's St Enoch venue opened on February 21st 2022 and not only has there been an influx of customers but also a huge rise in social media traffic! As of March 28th 2022, one month after Cosmo's St Enoch grand opening, TikTok videos have generated over 1.5 Million views. Head to Cosmo's St Enoch venue to see the bots in action yourself. Check out Cosmo's website to find a venue near you!
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