Choosing the Right Payment Device: Key Questions for Businesses

When it comes to choosing a payment service provider for your small business, the internet can be overwhelming with numerous options available. However, the challenge lies in finding the right fit that caters to your business needs since there is no universal solution that applies to every business.

Each business has different requirements and needs so when it comes to finding the ideal payment service provider, it will simply be whichever business ticks all or most of your boxes. To ease the process, we've compiled a set of essential questions that can aid in selecting the ideal payment processing software for your business.


How Easy Is It To Set Up?

Traditional payment systems are typically intricate and demand extensive training before implementation. However, with the advent of cloud-based payment providers, the market has been revolutionised, offering low-cost, user-friendly systems that can be set up within minutes. As a busy business owner, you require a solution that seamlessly integrates with your existing set-up, making cloud-based payment providers an ideal choice.


What Transaction Reporting Is Available?

Having a clear understanding of your sales and revenue figures is critical for effective planning of future business and marketing strategies. By generating reports on top-performing products, peak selling periods, and customer data, you can gain valuable insights to optimise your marketing efforts.

Furthermore, it's essential to consider the amount and speed of transactional information provided by your payment provider. The speed of transaction approval or denial can impact both your business operations and customer experience. Therefore, it's beneficial to select a provider that delivers transactional information quickly to ensure smooth operations and customer satisfaction.


What Types Of Payments Does The Device Accept?

Most venues are open to accepting a variety of payment types. When selecting your payment device, ensure you enquire about this as it's best to have a variety for customers. Some providers only allow you to accept debit or credit card payments, while others offer support for mobile payments, contactless payments, and other emerging payment methods.

By understanding the types of payments your card machine can accept, you can ensure that you are providing your customers with a range of payment options to suit their preferences. Additionally, having a card machine that accepts various payment methods can help you attract and retain customers, boosting your sales and revenue in the process.


04.05.23 Payment Devices - Payment Types


What Support Do You Get?

When accepting card payments, you may encounter occasional issues such as declined transactions, refund problems, or duplicate transactions. These issues can negatively impact your business and its reputation, leading to frustrated customers who may choose to take their business elsewhere.

To avoid such scenarios, it's crucial to check if your payment provider has a dedicated team to handle any issues that may arise and determine their working hours. This way, you can promptly address any payment-related concerns and maintain your customers' trust in your business.


What are the fees associated with the payment device?

When selecting a payment processing software, it's important to consider the fees charged by different providers. The fees can vary significantly, and you need to strike a balance between cost and quality. Inquire about any one-time set-up fees, monthly fees or subscriptions, and whether the provider charges a flat fee per transaction. Additionally, don't forget to ask about the cost of chargebacks, international transactions, and currency conversions.

Being aware of all fees associated with a payment provider will help you make an informed decision that aligns with your business needs and budget.


What level of security does the payment device offer?

A reliable payment provider should prioritise the security and encryption of your customer transactions. For instance, many card readers encrypt data immediately as a customer taps, swipes or enters a pin, making it harder for any unauthorised access. Ensure that the business takes responsibility for security and ensuring that transactions are PCI compliant, providing peace of mind for your business and your customers.


04.05.23 Payment Devices - SPARK Pay



SPARK Pay is an all-in-one payment processing solution designed to help businesses of all sizes manage their payment transactions easily. It offers a range of features, including online payment processing, reports, and mobile payments. The system is easy to set up and use, and it comes with a range of pricing options to suit businesses of different sizes and needs. With SPARK Pay, businesses can accept all major credit and debit cards, including Visa, Mastercard, and American Express, and enjoy fast, secure payment processing. Additionally, SPARK Pay provides users with access to a range of reports and analytics, giving businesses valuable insights into their payment transactions, including top-performing products, peak selling times, and customer behaviour. Overall, SPARK Pay is an excellent payment processing solution for businesses looking for a comprehensive, easy-to-use payment platform that can help them streamline their payment transactions and grow their business.

If you're interested in discussing how SPARK Pay can improve your business then click the button below.


Learn More